Please LABEL all items such as lunch boxes, backpacks, sunscreen, and extra clothing / swimsuits / towels clearly with your camper’s name. We have a lost and found bucket for misplaced items. Please check it daily as items left after camp will be donated or discarded.Please pack a REUSABLE WATER BOTTLE for your camper(s) DAILY. Artscope always has water for campers to refill their water bottle. We do not have cups and strongly encourage reusable containers to minimize environmental impact.WE GET MESSY and, weather permitting, we play outside! We get really messy both indoors and out, and if it is warm, maybe even wet! Please send your camper(s) in clothing and shoes suitable for ACTIVE outdoor activities and messy creative play. Campers should bring a change of clothing as well as sunscreen and bug spray or winter outerwear (hats, gloves, coats, winter footwear) as applicable with your camper daily.Electronic devices are not allowed. Please do not send iPods, cell phones, video games, or other electronic toys to camp.Artscope is peanut and tree nut free. Please do not send foodstuffs containing peanuts/peanut butter or tree nuts (almonds, pecans, walnuts, pistachios, pine nuts, etc.) with your camper. Many campers as well as our staff have allergies that result in reactions simply from being touched by others who have handled nut/peanut products. Seed products such as sunflower seeds, sesame seeds, tahini, sunflower seed butter, etc. are fine.All medications (RX or over-the-counter) MUST be checked in / out daily with the camp director. Do not send medications with your child in their lunchbox/backpack. Medications should be in a ziploc back clearly marked with your camper’s name. Please fill out and sign the Medication Authorization form available in the office/from the camp director. Health information/regular medications should also be listed on your camp registration form. If you need to update your form, please let the office staff know.
Camp is from 9AM to 3PM. Please be aware that campers arriving before 8:55AM will be charged for AM extended care. Please also be prompt in picking up your camper. Campers picked up after 3:05 PM will be charged for PM extended care.Parents are always welcome to visit their camper(s), but we ask that you schedule your visit with the camp director in advance as to not disrupt camp programming. ALL parents and visitors must sign in / out with the office staff upon arrival/departure. Due to the public nature of our facility (in the park), camp staff maintains an acute awareness of all persons in our area to insure the safety of all.Extended care must be pre-scheduled in advance to insure proper staff-student ratios. After care campers not picked up by 6PM will be charged $1 per minute.If someone other than persons authorized on your camp registration form will be picking up your camper, we MUST have this IN WRITING prior to pick up. Anyone picking up a camper not recognized by camp staff as an authorized parent/guardian will be required to show ID.Please advise us of any child custody arrangements/restraining orders and who may pick up and/or visit your camper(s) PRIOR to the first day of camp.
Payment/Refund/Cancellation/Session Transfer Policy
All balances are due THREE WEEKS prior to the start of camp. Any registrations within three weeks of camp must be paid in full.Balances not paid in full by deadline may result in loss of deposit and reserved spot for camp.We are only able to issue refunds or credits for cancellations received three weeks prior to the start of your camp week or class session, less a $30 administrative fee. A $15 administrative fee will be charged for EACH transfer transaction to change sessions (based on availability). EACH camp week/class session is treated as a separate transaction. The non-refundable fee applies to each transaction with no exceptions.We do not offer any refunds or credits for missed classes/camps.In the event that enrollment does not reach the required number for a particular class or camp, or circumstances beyond Artscope’s control arise, Artscope reserves the right to cancel the class or camp. You will be notified and we will be happy to help you find a suitable replacement. If no replacement is available, Artscope will refund your tuition payment in full.
Returned Payment Policy
It is Artscope’s policy to charge a $30 processing fee for ANY returned payment (check/credit card/online transaction). Those whose payments are returned may lose the privilege to pay via check/cc/online and/or deposit payment plan.
Artscope offers no refunds or credits for withdrawals after the withdrawal deadline except for documented medical conditions for the attendee. You must submit a withdrawal request and documentation on physician’s letterhead stating the medical condition as to why the attendee must withdraw. Medical withdrawals must be submitted prior to the first day of camp (business days only). Tuition will be credited to your account or refunded at Artscope’s discretion less $30 administrative fee.
If severe weather, a power outage, or other unforeseen circumstances necessitate the closing of Artscope programs, Artscope is not responsible for providing a makeup session, credit or refund. Artscope provides information about closures via email, www.artscopestl.org and our Facebook page. You may also email firstname.lastname@example.org if you have questions regarding closure. Please note that the phone may or may not be answered if the facility is closed.
Artscope is committed to providing a safe, high quality educational experience to all participants. To ensure a quality experience, Artscope reserves the right to dismiss any participant for any reason without refund.